Your selected question
Q:
Why has the 'Chat Now' button disappeared?
A:
The option to chat with a Bankline agent isn't displayed on on all pages of Bankline.
If the chat button is no longer showing on the page you're on and you'd like to start a chat, return to the previous page or the home page.
Once you've started a chat you can continue to chat to the agent as you move around Bankline.