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Q:

How do I amend a bulk payment?

A:

If the payment has been approved and is ‘Future dated’ you’ll first need to clear the authorisation.

Once the payment is in a status of 'awaiting authorisation':

  1. Select ‘Payment Summary’ from the 'Payments' menu.
  2. Select the volume number for the awaiting authorisation status under the appropriate payment type (standard or IAT).
  3. Click the payment reference of the bulk payment that you want to amend, and on the next screen click ‘Edit payment details’ at the bottom of the page.
  4. You’ll now be able to edit the individual payment amounts or the date.
  5. You’ll then need to confirm and approve the change, like you would any other payment.

Remember: if you change the date to today’s date for the bulk payment, the cost may be much higher.

If you want to amend the account details of a beneficiary in the bulk list, this can’t be done here. You’d need to go back, edit the bulk list and then create the payment again. Just remember, changing details in the bulk list won’t update the original payment you entered with the new beneficiary information.

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