Most commonly asked questions
- Can I cancel a single payment from a future-dated bulk payment?
- How do I make a bulk Inter Account Transfer?
- When I create or edit a payment from my bulk list, there’s a flag that says ‘Confidential’. What does this mean?
- Can I amend the beneficiary reference?
- When do I need to have the funds in my account to make a domestic Faster Payment?
- How do I switch dual control for bulk lists on or off?
- How do I view the beneficiaries in a bulk list?
- What types of lists can I make confidential?
- My bulk list has a status of ‘Unchecked’. What does this mean?
- How do I ensure that my diarised Bulk standard domestic payment is sent to the beneficiaries' banks as early as possible on the day they are due to arrive?