Most commonly asked questions
- What extra information do I need to include in payments to the United Arab Emirates?
- How do I make a CHAPS payment?
- How do I reclaim funds from a direct debit taken in error?
- What are the cut-off times and credit value dates for international payments?
- How do I make EUR payments SEPA-compliant?
- How are standard domestic payments routed?
- How do I use my Smartcard and reader?
- What is a Faster Payment?
- Can I set up or amend Direct Debits?
- What are the cut off times for standard domestic payments?