Most commonly asked questions
- Secondary Reference Confirmation of Payee check
- How do I authorise or approve a payment or transfer in Bankline?
- What are the cut-off and payment release times for standard domestic payments?
- How do I recover funds for a payment sent in error?
- How do I cancel a Direct Debit?
- How do I reclaim funds from a direct debit taken in error?
- How do I make a CHAPS payment?
- What extra information do I need to include in payments to the United Arab Emirates?
- How do I set up or amend a standing order?
- How do I cancel a future dated payment?