Most commonly asked questions
- How do I submit a SEPA Direct Debit file?
- What is a SEPA Direct Debit Creditor ID?
- What is a SEPA Direct Debit reversal?
- What are the ‘End of day balance (MT940)’ settings in the Bank Liquidity Agreement screen?
- What is a SEPA Direct Debit refusal?
- How do I request an end of day update (MT940)?
- Do the payment limits for PISP TPP payments differ from the existing Bankline payment limits?
- Can I import a file to make multiple payments to be processed at the same time via Open Banking TPP Services?
- What should I do if I receive a non-valid account message?
- How do I cancel a SEPA Direct Debit Collection?