Most commonly asked questions
- How can I order cash & coin to collect in branch?
- What’s a Third Party Provider (TPP) and how does this relate to Open Banking?
- What is the difference between the booked balance and the cleared balance?
- What is a sweeping / topping transaction?
- What is an MT942?
- How do I set users up to be able to use Open Banking Third Party Provider (TPP) services?
- Help with 'non-valid account' messages and Open Banking
- How do I find a local branch?
- What is the bank alias?
- What's a PISP and how does it relate to Open Banking TPP services?