Most commonly asked questions
- What’s a Third Party Provider (TPP) and how does this relate to Open Banking?
- How can I order cash & coin to collect in branch?
- What is the difference between the booked balance and the cleared balance?
- What is an MT942?
- What is a SEPA Direct Debit Refund?
- How do I set users up to be able to use Open Banking Third Party Provider (TPP) services?
- What is SEPA Direct Debit Origination?
- How do I find a local branch?
- What is the cleared balance?
- What is a sweeping / topping transaction?