Most commonly asked questions
- How can I order cash & coin to collect in branch?
- What’s a Third Party Provider (TPP)?
- What is an MT942?
- What is a SEPA Direct Debit Refund?
- What is the difference between the booked balance and the cleared balance?
- What is a sweeping / topping transaction?
- What is an MT940?
- What is an ‘Account Identifier’?
- What is SEPA Direct Debit Origination?
- What is a SEPA Direct Debit return?