Your selected question
Q:
Why am I getting the message ‘Incorrect credentials’ when trying to log in?
A:
If you're seeing this message, it's most likely because there's an issue with your login details up to this point.
Problems with logging in are often due to a saved or old link, so try changing that first. The correct link is www.natwest.com/bankline
If it's still not working, you can find out more on how to reset your access here.