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Q:

Who can I set up to receive alerts?

A:

There are two options as to who can receive alerts:

  • All users initiating the activity for the specific alert type, for example the person who raised a payment
  • A single nominated user to receive all selected alerts, you’ll need to enter their user ID

To ensure users will receive alerts please check their email address is up to date.

To switch on alerts, you’ll need the ‘Manage alerts’ privilege. If you can’t see this option, you’ll need an administrator to give you the privilege. If you are an administrator, you can take a look at this FAQ:

How do I assign the privilege to Manage Alerts?

For help switching on alerts, view this FAQ:

What email alerts can I set up under ‘Manage alerts’?

Back to manage alerts FAQs

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