Most commonly asked questions
- How do I retrieve an old statement that isn’t shown on the screen?
- How do I view a balance summary for all of my accounts?
- How can I see more information about a transaction?
- What is a Supplementary list?
- How far back can I view my balances?
- I can’t see one of my accounts. What should I do?
- Why don't I have access to view all accounts?
- What is ‘Today’s cleared balance’?
- Can I view NatWest and RBS accounts together on Bankline?
- When a payment is due to come in on a Monday why does the balance no longer show as increased on the Saturday?