Most commonly asked questions
- How do I order a chequebook in Bankline?
- What is a certificate of interest?
- I can’t see one of my accounts on Bankline, what should I do?
- How do I order a certificate of interest?
- How do I order a credit book?
- Why don’t I have the Account services menu option?
- I don’t want users to have access to Account services and be able to order chequebooks – can I remove this privilege from their role?
- When will I receive the certificate of interest I ordered via Bankline?
- When will I receive the chequebook / credit book I ordered via Bankline?
- Can I have my chequebook / credit book sent to the address detailed on Bankline rather than the statement address?