Most commonly asked questions
- What is dual authorisation and how do I set or change it?
- How do I clear my temporary internet files and cookies?
- How do I set or change a payment limit for my organisation?
- What are the standard Bankline fees and payment charges?
- What is the difference between Faster Payment and CHAPS?
- How do I log in to Bankline for the first time?
- What does this error message mean?‘The Bank Identification Code is not valid for this country. Please change the payment type / destination if you wish to proceed.’
- Can I cancel a Faster Payment after I’ve authorised it?
- How do I get my activation code?
- How do I identify my Bankline administrator?