Most commonly asked questions
- How do I order a chequebook in Bankline?
- How do I cancel a payment I've made in Bankline?
- For which countries must the beneficiary address details be completed for international payments?
- What should I do if I've locked the PIN on my smartcard?
- Where can I find my archive?
- What is a Faster Payment?
- What are the cut-off times and credit value dates for international payments?
- How do I create a new user and apply roles to them?
- What's an account alias?
- What is 'Dual authorisation' and how do I set or change it?