Most commonly asked questions
- How do I update my personal details in Bankline?
- What's a SEPA payment?
- How do I recover funds for a payment sent in error?
- For which countries must the beneficiary address details be completed for international payments?
- What is a CHAPS payment?
- I'm having problems logging in and using Bankline, what should I do?
- How far back do my statements go and how can I view them?
- How do I order a chequebook in Bankline?
- How do I structure a Bankline import file?
- Updating users' contact numbers for home working and other security advice