Most commonly asked questions
- What is a Customer ID?
- How do I reclaim funds from a direct debit taken in error?
- How do I open an additional account?
- What are the technical requirements needed to access Bankline?
- How do I approve payments in Bankline Mobile?
- How do I make a CHAPS payment?
- How do I create a new user and apply roles to them?
- What extra information do I need to include in payments to the United Arab Emirates?
- How do I order a replacement smartcard?
- How do I register a new account in Bankline?