Most commonly asked questions
- Where do I go for help with a business account query?
- Why has a crediting cheque been returned unpaid from my account?
- How do I order a QR smartcard reader to a home address, for users working from home?
- How do I use my Smartcard and reader?
- What is Confirmation of Payee?
- How far back do my statements go and how can I view them?
- How do I structure a Bankline import file?
- How do I update my contact details in Bankline?
- How do I recover funds for a payment sent in error?
- What is a CHAPS payment?